Return Policy 退換貨政策

We aim to provide you satisfaction and enjoyment when you shop with us.  However, in case you would like to return an item, the following is the return policy:
  1. The item can be returned to us within 7 days from the day you receive the item if it's damaged during delivery. 
  2. The item to be returned must be kept in its original packing without any damage and scratch.  An item that does not meet the above conditions is not eligible for a return.
  3. Contact us via email with the subject of "Apply for Refund" and tell us what’s wrong with the product.  In email, please provide...
    1. Order Date
    2. Order Number
    3. Reason
    4. Condition
  4. Customer Service will contact you shortly through email.
  5. Full refund except the shipping charges will be provided after item is returned to, received and reviewed by us.

 

我們希望您每次購物都能感到開心滿足。不過,如欲退還貨品,以下是退貨程序︰

  1. 如貨品在運送途中被破壞,所有貨品可於收到後七天內退還。
  2. 所有退還貨品必須保留原來包裝,並且沒有任何損壞和刮痕,方能退還。
  3. 請先通過電子郵件的方式聯絡我們 (標題請註為"申請退貨"),電郵內提供... 
    1. 訂購日期
    2. 訂購號碼
    3. 原因
    4. 情況
  4. 客戶服務部會馬上跟閣下聯絡,作出退貨安排。
  5. 當我們收取及檢查退貨後,會提供退款。